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Migration between tariff plans

How can I move to other tariff plans?

You can migrate between the two tariff plans free of charge once per month. After this, there will be a charge of 1 SAR per migration

Is it free to move to other tariff plans?

You can migrate between the two tariff plans free of charge once per month. After this, there will be a charge of 1 SAR per migration

What will happen to my credit balance when I move to other tariff plans?

Your credit balance will be transferred to the account of your new tariff plan.

What will happen to my bonus balance when I move to other tariff plans?

Your bonus balance will not be transferred to your new tariff plan. However, your bonus will remain in the account of your old tariff plan until its validity period. If you move back to your old tariff within the validity period, you will still be able to use your bonus until its duration.

What will happen to my mobile internet package when I move to other tariff plans?

When you move from FRiENDi Prepaid to FRiENDi Data SIM, your mobile internet package will not be transferred. But your package will be maintained on your old tariff plan until the duration of your package. If you migrate back to your old tariff plan within the validity of your package, you will still be able to use your mobile internet package.

What will happen to my data-only package when I move to other tariff plans?

When you move from FRiENDi Data SIM to FRiENDi Prepaid, your data-only package will not be transferred. But your package will be maintained on your old tariff plan until the duration of your package. If you move back to your old tariff plan within the validity of your package, you will still be able to use your data-only package.