Treasure Box - FAQ

• How can I participate in Friendi’s Treasure Box?
• You will have an opportunity to play a game on Friendi’s Treasure Box, upon recharge of RO 1 and above in a period of one month. The more you recharge the more games you can play and the higher the recharge value you will have a chance to win high-value prizes.

• How do I win Prizes with Friendi’s Treasure Box?
• You will be able to enter Friendi’s Treasure Box, through the SMS sent by Friendi Mobile or click on the banner on the Friendi Mobile App.

• When do my plays expire?
• Your opportunity to play is valid for 7 days from the date of recharge. After 7 days, you will have to recharge again to continue playing.

• What can I win?
• Every customer who plays Friendi’s Treasure Box is a winner. You have the chance to win telco products. In the future, these prizes are subject to change. You will be notified by SMS when there is a change in the rewards.

• How can I redeem the prizes?
• Rewards that include Data or Minutes will be credited instantly to your account and will be reflected in your Friendi Mobile App. For other types of physical prizes, you will be contacted by Friendi Mobile’s Customer Care team to help arrange the handover of the prizes.