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EASY
MOBILE
LIFE

EASYMOBILELIFE

Services

Looking for more than just data and call services? We have you covered!

  • FRiENDi REWARDS

    Get special offers and discounts at retail stores, restaurants and various other experiences in Oman as well as UAE!

    Enjoy different types of offers every day & every week, available from various categories such as dining, entertainment, experiences and city sales available only on the FRiENDi mobile App in few easy and simple steps.

    1- Download the FRiENDi mobile app

    Get FRiENDi mobile App for iOS | Get FRiENDi mobile App for Android

    2- Select 'Rewards'

    3- Choose your offer and get your promocode

    4- Visit the location to redeem the offer

    For more information about FRiENDi rewards, call us on 98400 0000.

     

    Not a FRiENDi mobile customer yet?

    Just get your FREE SIM from any of our SIM shops and get started!

  • CARBON OFFSET

    • What is Carbon Footprint?

    Carbon footprint is the amount of greenhouse gases that are generated by our actions which harm the environment.
    Studies estimate that digital technologies already contribute between 1.4% to 5.9% of global greenhouse gas emissions.

    • How can you be involved?

    Carbon offset is a practical and effective way to help reduce effects of climate change by funding projects that clean water, plant trees and innovate renewable energies.

    • Where do I start?

    Offset your carbon footprint with FRiENDi mobile. Every time you use data with FRiENDi mobile, you are making a responsible choice by contributing to projects which help reduce carbon emissions.

    • How do I make a contribution?

    Download the FRiENDi mobile App and turn ON the Carbon Offset feature. For every purchase of data/mix plans worth RO 2 or more, you will be contributing 50 Bz per plan, to which FRiENDi mobile will match your donation and then share the funds with the Environment Authority of Oman for the 10 million tree initiative. Through this project, you will be directly involved in helping us do our part to protect the planet.

    • Download the FRiENDi mobile app

    Get FRiENDi mobile App for iOS | Get FRiENDi mobile App for Android

     

  • NUMBER AUCTION

    The mobile number auctioning system will allow you to bid on your favorite Diamond and Golden category mobile numbers. Simply register and start bidding.

    Click HERE to register and start bidding!


    General:

    • How can I participate in auction?
      • You should get bidder number By doing : - New registration if this is the first time and pay registration fee - If you are registered before (from previous auction) you need to activate your account and pay registration fee You can do this during registration period Only.

     

    • How can I regirster?
      • During registration period you can use : "Register Now" OR "Activate my Account" if you are registered before.

     

    • Is there any fee to participate in auction?
      • Yes, 20 OMR non refundable.

     

    • When registration required?
      • For each auction, Registration OR activate account required to get bidder no.

     

    • I forgot my password.
      • Use forget My password feature , and enter enter your email and mobile number used for registration, then You will receive and email & SMS with your new password.

     

    • Can I see all the bids?
      • Yes, If you are registered.

     

    • Whats is the max number that i can bid on?
      • 10 Numbers Only

     

    • Auction time can be extended?
      • Yes, based on operator request and TRA approval.

     

    • What will happen to my account after the auction?
      • The account will be available but disabled , and should be activated in each auction to use.

     

    • How can I add numbers to my favorites?
      • When you bid on any number , it will be added to MY FAVOURITES automatically

     

    Registration:

    • Can I edit my registration information? and when?
      • You can edit your registration information during registration period only, and the mobile number only can be changed, but the email address used as user name NOT changeable

     

    • When can I register?
      • During Registration period only.

     

    • Can I use the same account during all auctions?
      • Yes, but its required to activate the account during each auction to get bidder number.

     

    • Why should I use mobile number registered with my ID during registration?
      • The owner of the account will be the owner of the used mobile, and the awarded number can be activated by the owner of account mobile.

     

    • Can I use any mobile number during registration?
      • No,You should use number registered in Oman Only (+968) with your ID

     

    • How can I pay the registration fee?
      • Online only, during registration process

     

    Bidding:

    • Can I cancel my bidding?
      • No, bids are final.

     

    • Is there a minimum bidding amount?
      • Yes; Bidding amount should be +50 OMR from previous bid amount.

     

    • Where I can do the bidding?
      • During Bidding period only

     

    Awarding:

    • Who will be the owner of the awarded number?
      • The owner of the mobile number used during registration will be the owner of the awarded number.

     

    • How I know if there is any number awarded to me?
      • You will get an SMS/email confirmation informing you to check the list of awarded numbers in the Number Auction site.

     

    • What I should do after awarding?
      • If you award any number you should pay the bidding amount within the specified period OR you will lose the awarding.

     

    • What will happen if I dont pay the bidding amount for the awarded numbers during specific period?
      • You will lose the awarded numbers.

     

    Payments:

    • When are payment required?
      • Its required to pay during registration , activate account or pay for awarded numbers

     

    • Can I review my payment?
      • Yes, after login under (My payments)

     

    Activation:

    • When can I activate my awarded number?
      • Any time after pay awarded amount

     

    • How can I activate the awarded number?
      • After pay the required awarded fee, you can visit operator shop and request for activation
  • ZEE5 STREAMING SERVICE

    More than just Data & Calls!

    We bring you yet another exciting experience with our Zee5 Streaming Service.

    Enjoy watching top Indian movies and TV shows on Zee5!

    Plan Price Validity Dial
    Weekly Subscription RO 1.2 7 Days *701*100#
    Monthly Subscription RO 2.5 30 Days *701*200#
    • Visit www.zee5.com to register, then select 'Subscribe' to use your coupon code for activating your access
    • Click HERE to check out all the amazing content Zee5 has to offer and to download the app.
    • For further support on the Zee5 app/website, please contact the service provider through https://www.zee5.com/contactUs/

    LIMITED TIME OFFER!

  • INSURANCE PLANS

    At FRiENDi mobile, we know that access to traditional insurance can be difficult because its costly, complex and difficult to pay for if you don’t have a bank account. FRiENDi mobile overcomes these hurdles with its pioneering mobile delivered insurance approach. Together with leading international insurance provider (Orient) we have designed a simple, affordable and high value cover for YOU AND YOUR FAMILY.

    What are you waiting for?

    Get covered with FRiENDi mobile Life Insurance, TODAY and feel secure that your family can receive up to RO 4000 in the event of an accident resulting in your disability or your death.

    Stay a FRiENDi mobile customer and be covered from only 100 Bz per month.

    Plan Price Insurance Coverage Validity Dial
    Standard 100 Bz Monthly RO 2,000 30 Days *380*1#
    Standard RO 1 Yearly RO 2,000 12 Months *380*1*12#
    Premium 200 Bz Monthly RO 4,000 30 Days *380*2#
    Premium RO 2 Yearly RO 4,000 12 Months *380*2*12#
    • Always keep the auto-renewal for your Insurance Plan ON, to make sure that your family's future is taken care of. To manage auto-renewal settings, dial *130*3#
    • For more questions about Life Insurance Plans click HERE
    • By subscribing to the above Life Insurance Plan, you accept the Terms & Conditions

     

    LIMITED TIME OFFER!

    Buy one of our Freedom or Saver plans worth RO 2 or more and get a Monthly RO 2,000 Life Insuarnce Plan free.

  • INTERNATIONAL CREDIT TRANSFER

    Send credit as a gift to your family and friends outside Oman with FRiENDi mobile’s International Credit Transfer service.


    To start transferring international credit dial *222# and follow these steps:

    • Enter the international phone number with the country code (example: 00911412680011)

    • Select the amount that you would like to transfer.

    • An SMS confirmation will be sent to you and the receiver.

     

  • LOCAL CREDIT TRANSFER

    You can transfer credit to any FRiENDi mobile number for free by dialing *123#

  • DATA TRANSFER

    You can transfer data to any FRiENDi mobile number by dialing *701*1#

     

    Transfer Value Data Validity Service Fee (Includes 5% VAT
    50 MB 10 Days 110 Bz
    100 MB 10 Days 110 Bz
    200 MB 10 Days 110 Bz
    500 MB 10 Days 220 Bz
    1 GB 10 Days 220 Bz
    • Data can be transfered only from Freedom Data Plans.
    • Transfers are allowed only to other FRiENDi mobile customers.
    • Transfered data cannot be transfered again.
  • ADVANCE CREDIT SERVICE

    FRiENDi mobile has you covered during situations of emergency!

    Borrow credit to make urgent calls, send SMSs or buy any plan or bundle.

    Advance Credit Amount Service Fee Total credit deduction on next recharge
    200 Bz 20 Bz 220 Bz
    450 Bz 50 Bz 500 Bz
    900 Bz 100 Bz RO 1

    FAQs:

    • What is Advance Credit Service?

    It is a service that allows you to borrow credit in advance and pay back later, on your next credit recharge.

     

    • How to request and check the balance of the Advance Credit amount?

    By dialing *120*20#

     

    • What is the validity of the Advance Credit amount?

    The Advance Credit is valid for 30 days.

     

    • What can I use the Advance Credit amount for?

    This credit can be used to buy any data or calling plans, make calls, send SMSs or even transfer it abroad using our International Credit Transfer service.

     

    • Am I charged for this service?

    Yes, there is a small service fee depending on each denomination.

     

    • Can I use the service again without repaying the borrowed amount?

    You can enjoy this service again once you recharge and pay back the borrowed amount.

     

    • How do I pay back the amount borrowed?

    Just buy a FRiENDi mobile recharge voucher and recharge your account.

     

    • I dialled *120*20# but could not use the Advance Credit Service, why?

    To ensure that you are eligible to use the Advance Credit Service, you will need to;

    1. Be on the FRiENDi mobile network for at least 90 days.
    2. Recharge your account at least RO 1/month in the last 3 months.
    3. Keep your account active by increasing your mobile usage.

     

    • How many denominations will I be able to borrow from the Advance Credit Service?

    Depending on your eligiblity, you will see one denomination to borrow from, after dialling *120*20#

     

  • POST CALL NOTIFICATION

    Always know how much balance you have remaining after each call simply by choosing to display your end-of-call balance notification.

    To activate dial *114#