Services

Always know how much balance you have remaining after each call simply by choosing to display your end-of-call balance notification.

To activate dial *114#

You can transfer credit to any FRiENDi mobile number for free by dialing *213#

If you are out of credit or want your friend to call you back, you can simply do that by using FRiENDi mobile’s FREE and UNLIMITED call me back service.

To request your friend to call you back dial *131* Friend's Phone Number #

If you are out of coverage, low on battery or your line is busy, and you don't want to miss any calls during this time, simply activate FRiENDi mobile’s missed call notification service.

To activate dial: *132#

1. How do I port-in my number?

- You only need to ensure that the number you want to port-in is a pre-paid number and is registered under your name.

- Then go to the nearest dealer or to the FRiENDi mobile kiosk and buy a FRiENDi mobile SIM card.

- When you fill the activation form, make sure that your mobile number, signature, identification document, and name exactly match the information that you have registered with your current operator.

- Please ensure you use all your remaining credit as the existing credit will expire upon successful porting and will not be carried forward.

- Call charges, plans and VAS offered by FRiENDi will differ from that offered by your current service provider.

- You will have to back up the contacts and the messages stored on the old SIM card before making the porting request. FRiENDi mobile will not be able to transfer these details to the new SIM card.

2. How long does it take to port a number?

The entire process of porting will take three (3) working days.

3. Where can I find information about the status of my port-in request?

- We will be in touch over the phone during this process.

- We will call you first to verify your information before submitting your request. You will receive an automated SMS once the port-in request is approved to inform you that your number will be disconnected for two hours, after which you must restart your mobile.

- All this will be done within three working days.

FRiENDi mobile supports seamless voice & SMS roaming in various countries across the globe including all the GCC countries, so you can continue using your mobile hassle free.

However, in some countries kindly dial *135*00(country code) number# in order to use your FRiENDi mobile.

To find the roaming rates CLICK HERE >

FRiENDi mobile has you covered during situations of emergency!

Borrow credit to make urgent calls, send SMSs or buy any plan or bundle.

FAQs:

• What is Advance Credit Service?

It is a service that allows you to borrow credit in advance and pay back later, on your next credit recharge.

• How to request and check the balance of the Advance Credit amount?

By dialing *120*20#

• What is the validity of the Advance Credit amount?

The Advance Credit is valid for 30 days.

• What can I use the Advance Credit amount for?

This credit can be used to buy any data or calling plans, make calls, send SMSs or even transfer it abroad using our International Credit Transfer service.

• Am I charged for this service?

Yes, there is a small service fee depending on each denomination.

• Can I use the service again without repaying the borrowed amount?

You can enjoy this service again once you recharge and pay back the borrowed amount.

• How do I pay back the amount borrowed?

Just buy a FRiENDi mobile recharge voucher and recharge your account.

• I dialled *120*20# but could not use the Advance Credit Service, why?

To ensure that you are eligible to use the Advance Credit Service, you will need to;

1. Be on the FRiENDi mobile network for at least 90 days.
2. Recharge your account at least RO 1/month in the last 3 months.
3. Keep your account active by increasing your mobile usage.

• How many denominations will I be able to borrow from the Advance Credit Service?

Depending on your eligiblity, you will see one denomination to borrow from, after dialling *120*20#

Hassle free SMS parking service from FRiENDi mobile. Type your car number followed by the car code and SMS it to 90091.

SMS parking instructions:

1. Compose an SMS containing your car number, car code and minutes reserved for to 90091. Kindly note that the 30 minutes is the minimum. Example: 1252 AD 30 to 90091.
2. You will receive a confirmation SMS which contains: the ticket number, car number, car code and the date and time of the reservation.
3. You will receive a reminder SMS a few minutes before the expiry of your car reservations which will allow you enough time to extend your car reservation in case you need to.
4. You will not be charged during the free period which includes the public holidays.
5. Reserving your car with SMS parking gives you the flexibility to move around without the need of reserving each time.
6. Below table displays the minutes you could reserve with the rates:

   Minutes Reserved	Rate (RO)
   30	0.110
   60	0.210
   90	0.310
   120	0.410
   150	0.510
   180	0.610
   210	0.710
   240	0.810
   270	0.910
   300	1.010

Send credit as a gift to your family and friends outside Oman with FRiENDi mobile’s International Credit Transfer service.

To start transferring international credit dial *222# and follow these steps:

• Enter the international phone number with the country code (example: 00911412680011)

• Select the amount that you would like to transfer.

• An SMS confirmation will be sent to you and the receiver.